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Manual Charging Workflow

  • Writer: Ali Deambrosio
    Ali Deambrosio
  • Nov 4, 2024
  • 1 min read

Updated: May 29

After great feedback from clients, we're excited to announce a new product feature that enhances program flexibility — now you can initiate manual charging directly from your dashboard, whenever it best fits your schedule. This added control allows you to manage charges in a way that aligns with your reusable takeout container program needs.


Below is a quick-start guide with 6 simple steps and a video example to help you get started.


Ready to generate your first manual charge report?


Checkout these six simple steps and video to guide you through the process.


  1. Navigate to Activity page

  2. Select Action button

  3. Select Generate Fine Report

  4. Select the checkbox

  5. Select Confirm and mark as fined

  6. Select Download Report


If you have any additional questions that are not answered here, contact your Client Success Manager.

1 Comment


Guest
May 10

This update really addresses a pain point I’ve had with rigid charging schedules. In my experience, tools like Google Workspace https://google-workspace.pissedconsumer.com/customer-service.html thrive because they give users options and autonomy, so it’s great to see Topanga moving in that direction. The manual charging workflow is intuitive and empowers admins to act when it makes the most sense operationally.

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